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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,242 reviews
605 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,242 unfiltered reviews

4.5 out of 5 Stars

These folks did a solid job. My buying situation had a small hoard of problems, but all I really had to do was wait for an email saying "sign here please." If you are a first time buyer, they will take care of you right proper.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

The entire process was outstanding. The guidance I had in the beginning of this journey, to the finish line has been an experience I will not forget. The team I had went above and beyond to see to every detail.
I can’t thank them enough for getting this done for us.
Thank you all. We are in our forever home now.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

This was an incredibly good experience for me. After dealing with some questionable loan representatives from several banks I contacted Veteran's united. and Spoke to Chris Endicott. He single-handedly restored my faith in the process. I knew I would go with Veterans United after conversing with him for a while. I cannot stress how important having someone that could understand my background and experiences. He was always there for me, and could understand when PTSD or Anxiety was flaring for me, which helped immeasurably. The services and straight forward systems in place made this process go extremely smooth. Rachel was great to work with, and I was made to feel cared for as a person and a veteran. I would definitely highly recommend Veterans United to any veteran looking for a home loan.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

The team did amazing and helped me with this process. They each made it effortless. Thank you for your hard work and dedication to veterans. Stay blessed

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Zach and his team were amazing and very responsive. When they sensed i was getting anxious they reached out and stayed pro-active.Perhaps the best testimony is that they impressed me enough for me to go them. TWICE

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Very communicative and responsive! I never had a question go unanswered. As a first time home buyer I didn't understand much of the process but they made sure to explain everything and make sure we knew what was going on. Highly recommend!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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5 out of 5 Stars

My team worked hard to help me get my new home. Katy, and her team are amazing. My wife and I couldn’t be happier.
Thank you all so much.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

10/10 experience! Nick Schuster went above and beyond, and I can’t thank him and the team enough. Thank you guys!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

I've owned 2 prior homes and the purchase of this one was absolutely amazing. I've had my VA benefits for years and was previously discouraged from using them by both realtors and mortgage brokers. Veterans United approached to your home purchase is like a military operation. Justin, Julie, Tucker, John and a host of others work together to coordinate your purchase with complete transparency. This is a 5 ⭐️...10 plus lender that comes highly recommended.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Overall the help that the Veterans United team provided was way more than I asked. Every time I asked for something, I got the answers that helped me understand my loan and they would reply back to my texts and email in short time.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

His team was helpful and knowledgeable.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Gabriel and Maureen were AWESOME!! I had a trickier situation than most and we all worked together to get to the finish line and I HAVE A NEW HOUSE!! My questions were answered promptly and all requests for information were explained in detail as to What and Why it was needed. CONSTANT COMMUNICATION was phenomenal!

headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

1.5 out of 5 Stars

We’ll be looking elsewhere for future loans. Biggest regret is not shopping around for lenders longer.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

You guys have a great team who care about their job and the people they are serving

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Maggie Schuh has been wonderful to work with and thanks to her, I would recommend Veterans United to everyone.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Everyone worked hard to help me buy a home. The concierge service added to the outstanding assistance for the start of the utilities a inspections.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

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