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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,298 reviews
660 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,298 unfiltered reviews

5 out of 5 Stars

Easy to communicate with. Process was simple and straightforward. Guidance every step of the way.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

We had a pretty complicated loan situation, an hour lending team worked through things efficiently and enabled us achieve our contractual closing date.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Kaleb and his team at VU are great! This is our second time buying a home through them and it is very seamless. I love their great communication and the app makes the “to-do” feature so easy to use. They take a lot of the stress out of the process and provide help throughout the entire process.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Jaimie and Eli are great would recommend them and there team every time !! Thank you all so much !

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Karlie, Christina, and the entire team were exceptional to work with. They stayed on top of the loan and were responsive to all challenges faced very promptly. They found sound financial alternatives and we finally closed on our dream home!

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

From start to finish, Tyler and his team were very friendly and personable. He was very thorough in his work and answered any questions we may have had. We enjoyed the entire process and virtually no hiccups.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

This is our second VA loan with VU. Both of them have been great experiences. Michael and Richmond were wonderful to work with. They were there with a quick reminder when things needed to be loaded online and were quick to respond to request or questions with excellent answers. Our loan needed a little extra attention due to an escrow account and they did the legwork to make it happen. I would nightly recommend Veterans United to anyone who is looking for a VA loan.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

Expert, rapid coaching and refinancing support …made it easy on us; remote network links are simple and excellent!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Veterans United and our team with them made buying our new home so easy and stress free!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

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Experience first-hand why 358,849 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

The people at Veterans United were absolutely top notch! Andrew helped us get with everything. I couldn't recommend more!!

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

Loved working with Leanna. I intend to work with her again in the future. This was the smoothest, fastest, experience I've ever had. Very efficient and professional, highly recommend.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Great overall experience for my wife and I.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The Veterans United team truly made my first home-buying experience hassle-free. My family and I could not be more grateful for all the guidance and support we received!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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