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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,939 reviews
660 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,939 unfiltered reviews

5 out of 5 Stars

Chris Rohr and his team did an outstanding job of walking us through the process and preparing us to be able to put an offer in on a home. We had difficulty with our seller and had to extend closing multiple times, in spite of this Chris gave us sound advice and we were able to close on our home. Jack also assisted us with many of the forms and processes. Thank you team!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

oustanding professional service my second home

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

The team has been super helpful and communicative throughout the entire process and very patient as it was my first time going through the process

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

I work graveyard shift so I don’t wake up till 3-4pm the team has been very helpful and patient with me making everything easy and smooth while I’m like half asleep trying to configure what there sending me!! Thank you so much to Kim A. And her team!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Super easy to work with. Support every step of the way. Will use them again

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

3.5 out of 5 Stars

They were great. I think the app was relied upon a little too much instead of communicating directly, but it was painless and easy. I don't know who chose the title company, because I did not. But they gave an initial estimate of their charges to VU, but charged me nearly double of their estimate. Not VU's fault, but they chose them.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

I would highly recommend Veterans United to any veteran or service member looking to buy a home. They put together a Dream Team that handled every detail, which made the process stress free and enabled be to close in just over 30 days. Vickie Bell was my concierge. She connected my with real estate agent Scott Jones. He negociated the best possible terms. Alberto Barba, my loan officer guided me through the process of submitting all the documents needed. Brandon Viar, the loan specialist, kept me on the straight and narrow underwriting path up to the last minute. And Shari Wooldridge helped explain the closing costs, which was really weighing on my mind throughout the process.
The team kept things moving quickly. In a month, I had the keys to my first home.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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4 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Rob was very helpful and so was his team. The communication was awesome, and they helped explain different scenarios when we needed it most. I'm very grateful for them.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Everyone on the team were very helpful helping me throw the systems.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Kevin and his team were exceptional! This whole process was seamless and professionally handled in lightening speed! Highly highly recommend! Kevin and his team did their magic and helped us get the home of our dreams.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 360,261 homeowners give us a perfect score!

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5 out of 5 Stars

For my first time buying a home, this was a seamless process. I was really impressed how smooth this went. Everyone here was great. Really quick to answer any questions I had and my wife and I are incredibly grateful for this entire team that made it such a smooth and easy process. Thank you, y'all did a great job.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Everything went so smooth from first contact to the closing.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Honestly amazing people to work with!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Excellent customer services and very prompt!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Thank you Veterans United for taking care of us and making my first time home buyer experience smooth. I appreciate y'all.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Corey was great to work with. He was thorough and straight forward at every turn.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

0.5 out of 5 Stars

4 months 14 days later I'm Finally done with this nightmare. One unnecessary complication after another. I suspect biased service / treatment throughout the ENTIRE process. Very little useful guidance or assistance from my "team" (except for Melissa she was Awesome and did what she could to help) lackadaisical to no communication combined with days of absolutely no progress. My loan officer was out of the office for weeks on end, well aware of the closing date when he left. Reflecting it appears there was no concern or communication about handing off my file to someone that would be in the office able to give my file the attention it needed. To accept a contractual down payment while questioning rent credits from the same funds and contract is mind blowing no one can make that make sense on their best day. In short if Anyone ask me about this company my words will be "RUN AWAY fast and far as you can. There are better options I'm sure!".

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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