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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,618

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,855
4
14,806
3
2,195
2
999
1
763

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Showing all 4,204 reviews from Ohio

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5 out of 5 Stars
Would Recommend

From start to finish, Veterans United made our dream a reality. There was never a questioned unanswered, a call or email ignored. I don't know of any suggestion I could make to improve our experience, it was top notch.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Andrea L.

Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

This is an honest, caring and knowledgeable group of people. They know how to take care of their clients. The are encouraging and caring. I highly recommend them.

Loan Officer: Aaron Brooks

NMLS# 1003530

2.5 out of 5 Stars

Most of the experience was great. Expect the week of closing, they needed us to submit and resubmit and resubmit again, paperwork we already provided a month prior. They found issues with our appraisal the week of closing yet they had already had the appraisal for 3 weeks. It seemed like they were scrambling at the very end on stuff that should have been completed prior to the week of the anticipated closing date. They added so much stress to an already stressful situation. I didn’t feel like our loan officer or the underwriting team were on top of the game like they were for our first home buying experience with VU. For these reasons alone, I would not recommend Veteran’s United to friends and family and, if we ever move again, I will be going elsewhere for a VA loan.

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

If you want a home they are there to help you make it possible. Whether you need credit counseling or extra patience they are there for you. A VA loan isn't exactly the easiest but their knowledge and eagerness to see you succeed is second to none.

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

My father recommended Veterans United to my wife and I because of the great experience he had with them. I have to agree with my father that they went over and above our expectations. If any veteran asks me for a lender recommendation I will certainly let them know about Veterans United.

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to every Veteran purchasing a home. This is our second home purchase with Veterans United and again, it has been a very smooth and easy going experience given all the hard work that has to be done to accomplish the end goal. My family and I are excited to begin another chapter in our lives and we want to thank Veterans United for making it possible, especially Ben, Kat, and their entire team!

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Photo submission from Clifford G.

Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United made my homebuying experience a positive one. I highly recommend VU, they were great!

Loan Officer: Laura Christie

NMLS# 1126723

1 out of 5 Stars
Would Recommend

Loan Officer: Travis Thacher

NMLS# 1726843

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

4 out of 5 Stars
Would Recommend

Danny and his team were great from day 1. All questions were answered multiple home buying options presented. He was quick with any communication. I greatly appreciate he and his teams efforts on helping my family and I purchase our first home!

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Moya and Emilee were a phenomenal team during the entire process of the loan. It was my first experience in anything like this in the loan process, and they both made it seem smooth and almost uninterrupted.If I move again later down the road, I will definitely be using Veterans United Home Loans!!If you want to enter the Home Loan process, I wouldn't go with any other company but Veterans United. They'll help you ever step along the way, and ensure you're informed at every turn and change!

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. This was the first home purchase for either my husband and I. I had heard horror stories from so many people about their own home purchase experiences with other mortgage lenders. We had a lot of questions and the staff at Veterans United answered all our questions and made this first home purchase a good experience.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Highly recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Gregory P.

Daniel Lowes was fantastic! I would ask him a question after-hours and he would go back in the office to get me the answer. What a great guy to work with! Easy to work with from start to finish. Thank you so much!!

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

3.5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend

Buying a new home is stressful time, Your team was amazing from start to finish, they helped with our credit score and told us how to manage our score to achieve our success. The only thing that I think that could be helpful would be that towards the end of the whole process there seems to be a lull in communication where we never heard anything. We understood that your company is doing their jobs but, If you could just drop a email or phone call to your customers during those time and just keep some sort of re pore would be very encouraging to them. This goes for the real estate agents as well. Over all Every one on this team was amazing and we Thank Every One Of You

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

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See all 135,618 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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