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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

142

Total Customer Reviews

98.6%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123
4
17
3
1
2
0
1
1

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Showing all 142 reviews

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

This was my third home purchase and by far the smoothest loan process.

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Loan Officer: Denise DeFilippo

NMLS# 1614230

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Great experience, to be honest I don't think it could have been better.

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Jennifer and I were always in contact with each other. She is awesome.

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

Process was easy and quick with the online portal. Made communication very effective.

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Our experience with Veterans United Home Loans was the best mortgage experience we've had on the purchasing side (and we've purchased several homes and have refinanced before with other companies over the years).

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Loan Officer: Denise DeFilippo

NMLS# 1614230

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Loan Officer: Denise DeFilippo

NMLS# 1614230

5 out of 5 Stars
Would Recommend

Great

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

3.5 out of 5 Stars
Would Recommend

Loan Officer: Denise DeFilippo

NMLS# 1614230

5 out of 5 Stars
Would Recommend

This was one of the most nerve wrecking things that I ever had to do. I told Mike Ritz my issues and concerns and he jumped right on them. He kept me in the loop with everything that was going on.

Branch Manager: Mike Ritz

NMLS# 262664

3.5 out of 5 Stars

I have two co-workers going to the same process, and the amount of information they had have receive from other lenders its a lot; to which I use for my peace of mind with VU. (Other lenders that will not end up selling the loan to a third party)Buyers are not loan experts, but makeing the buyer more familiarize wont hurt. I recommend that every liexe of paperwork requiring a signature it's explain over the phone or in person, not thru email or text message.

Branch Manager: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Ritz

NMLS# 262664

4 out of 5 Stars
Would Recommend

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

I appreciate the speed, efficiency, and friendliness of the loan officer and staff. My only concern is that there were one or two forms that came up as urgent that I wish I knew about earlier. On the other hand, these issues were resolved quickly and within the deadline, so I am grateful.

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend

Was easy

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Jennifer Stewart did an outstanding job from start to finish!

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Tina and Dana were both the best in helping us with our loan

Loan Officer: Tina Wiggins

NMLS# 1411098

4 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

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See all 142 unedited, unfiltered reviews from Veterans United of Augusta, Georgia customers who completed our post-closing satisfaction survey.

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205 Addison Square, Suite 3, Evans, GA 30809
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.