This was my third home purchase and by far the smoothest loan process.
Great experience, to be honest I don't think it could have been better.
Jennifer and I were always in contact with each other. She is awesome.
Process was easy and quick with the online portal. Made communication very effective.
Our experience with Veterans United Home Loans was the best mortgage experience we've had on the purchasing side (and we've purchased several homes and have refinanced before with other companies over the years).
This was one of the most nerve wrecking things that I ever had to do. I told Mike Ritz my issues and concerns and he jumped right on them. He kept me in the loop with everything that was going on.
I have two co-workers going to the same process, and the amount of information they had have receive from other lenders its a lot; to which I use for my peace of mind with VU. (Other lenders that will not end up selling the loan to a third party)Buyers are not loan experts, but makeing the buyer more familiarize wont hurt. I recommend that every liexe of paperwork requiring a signature it's explain over the phone or in person, not thru email or text message.
I appreciate the speed, efficiency, and friendliness of the loan officer and staff. My only concern is that there were one or two forms that came up as urgent that I wish I knew about earlier. On the other hand, these issues were resolved quickly and within the deadline, so I am grateful.
Jennifer Stewart did an outstanding job from start to finish!
Tina and Dana were both the best in helping us with our loan