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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

585

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 585 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Tina and Dana were awesome. They were very responsive and informative. They provided me with step by step instructions as well as what was to come. I also thought that it was very nice that a care package was sent to my puppy with pretty awesome treats and toys. I hope to never have the need to purchase another house but if I do, I hope they are still a part of the team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The home buying process is pretty stressful! So to have a team that is in constant communication ensuring all your questions are answered or if you need anything in general is simply amazing! They took care of me from start to finish!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciated and enjoyed my experience with veteran united and now I can be a proud homeowner.

5 out of 5 Stars
Would Recommend

Jennifer Stewart and her team were the absolute BEST!!! They were very knowledgeable and were on top of everything. This was the best home buying process my family and I have ever experienced!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer, Dana, Bailee and the entire veterans united team were amazing to work with!! Very helpful with the entire home buying process!!

5 out of 5 Stars
Would Recommend

Dana was also very helpful and had a major impact on getting us to closing.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As a first time home buyer, the whole loan process seemed daunting at first but working with Veterans United eased all that fear! It was easy to see exactly what paperwork we had to submit or sign through their online portal, so I never felt panicked that we were missing anything. Would highly recommend to other first time home buyers as their entire team was patient and worked with us during the whole process.

4.5 out of 5 Stars
Would Recommend

We had the best team hands down. I like to thank our daughter for recommending them.

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey M.

Veterans United is very positive and helpful. They will help you through the whole process. The people are very friendly as well. Thank you Tina for your help in purchasing our first new home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer was 'present' from the very beginning of our journey. We began our contact while still in Florida and her availability was just as though we were 'in town' and dropping by the office. Never was there a question left unanswered, detail left unclarified or patience left unextended. We were never left to feel that any of our questions/concerns were too insignificant or challenging.Dana was equally tremendous. From the late night clarifications to the expedient responses in the height of a busy day. Quite honestly, we wondered if she had any other clients with whom she was working. :-) Of special note is the way Dana would spend time with my wife explaining points that seemed a bit 'muddy' at first - - providing the crystal clarity we both needed to feel comfortable about our journey.Both Jennifer and Dana performed as though they were our Personal and Private Lender Team!!Thank you Ladies!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

This has been one of the best home buying experiences that we have had. This team is the epitome of what customer service should be.

5 out of 5 Stars
Would Recommend

Working with veterans united was simply the best mortgage experience I’ve ever had. The communications were timely, professional, and always pleasant. There were no surprises and the whole process was smooth and fast. It was always clear where I was in the process and if something were needed it was communicated clearly and immediately. This team helped make a dream come true and it felt like I was working with close friends throughout.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Larry S.

My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I just can't say enough good things about Tina Wiggens and her team. Everyone was courteous, kind and extremely helpful. I would definitely use them again as well as refer anyone I know to use them as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was very satisfied with the entire process, great, great job

More Reviews

See all 585 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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