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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

600

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 600 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Veterans United for my VA home loan, and I couldn’t be more satisfied with the experience. As a veteran, I was looking for a company that understood my unique needs, and Veterans United exceeded my expectations.The loan officer, Tina Wiggins and her team were exceptional. They guided me through every step of the process, ensuring I understood all my options and helping me secure the best possible terms. Their expertise in VA loans was evident, and they made the entire process smooth and stress-free.The entire process was smooth and efficient, with clear communication and timely updates. I felt confident and well-informed throughout, thanks to the dedicated team at Veterans United.I highly recommend Veterans United to any veteran in need of a mortgage. Their dedication to serving veterans and their families sets them apart, and their customer-focused approach makes them a standout choice in the industry.Thank you, for making my home-buying experience a positive one!Best regards,Brandise Ramos

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the second time we have used Veterans United. I don't think I would ever use another company again. Everything is easy, goes smoothly, and they work hard and fast to get you on your new home.

5 out of 5 Stars
Would Recommend

From start to finish, this was a fantastic experience! It was our first time buying a home and/or getting a mortgage, and Jennifer made the process so easy. She was more than willing to take the time to walk through each step with us whenever we had questions, and provided prompt and insightful comments that made us feel better about everything. I am truly appreciative of all the effort and time that was spent working with us, and would definitely recommend to others!!

5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is the best loan service provider in the business. They go out of their way with energetic and responsive customer service. This is why I chose them for my second home purchase and will do so in the future should life bring me somewhere else.

5 out of 5 Stars
Would Recommend

The team from Veterans United went above and beyond to help us! I would highly recommend them. From beginning to end it was a easy and always helpful team that guided me.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great experience with veterans united, no complaints.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire loan team was very pleasant to deal with, and I would highly recommend them to anyone in the market for a home. This was my fourth home, and the team made this without question the easiest home buying evolution I have ever been through.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Jennifer and her team at Veterans United these past few months has been great. Jennifer goes above and beyond, with every question and concern, no matter the time after hours and while away. She ALWAYS response to every text. Jennifer, Dana, and Chris, thank you for making this time less stressful. Most of all, thank you for having everything in place for the closing and shortening the time to less than an hour. You guys rock.

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey M.

Veterans United is very positive and helpful. They will help you through the whole process. The people are very friendly as well. Thank you Tina for your help in purchasing our first new home.

5 out of 5 Stars
Would Recommend

The process with Veterans United was amazing!! I even changed my last name in the middle of the our process and they had everything updated and perfect within minutes!! I love working with Jennifer, Dana, and Emily!! Best team to work with and so friendly!!

5 out of 5 Stars
Would Recommend

Tina and Dana were awesome. They were very responsive and informative. They provided me with step by step instructions as well as what was to come. I also thought that it was very nice that a care package was sent to my puppy with pretty awesome treats and toys. I hope to never have the need to purchase another house but if I do, I hope they are still a part of the team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The home buying process is pretty stressful! So to have a team that is in constant communication ensuring all your questions are answered or if you need anything in general is simply amazing! They took care of me from start to finish!

5 out of 5 Stars
Would Recommend

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciated and enjoyed my experience with veteran united and now I can be a proud homeowner.

5 out of 5 Stars
Would Recommend

Jennifer Stewart and her team were the absolute BEST!!! They were very knowledgeable and were on top of everything. This was the best home buying process my family and I have ever experienced!!!

5 out of 5 Stars
Would Recommend
Photo submission from Larry S.

My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer, Dana, Bailee and the entire veterans united team were amazing to work with!! Very helpful with the entire home buying process!!

5 out of 5 Stars
Would Recommend

Dana was also very helpful and had a major impact on getting us to closing.

5 out of 5 Stars
Would Recommend

More Reviews

See all 600 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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