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Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
2 reviews
554 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2 reviews from North Carolina

4 out of 5 Stars

Mike Ritz and Jennifer Stewart were absolute professionals and made the process worry free. They were able to answer all questions immediately and made the process go quick! Caroline Christian's communication needs improvement. She did not always respond to our emails or questions. We would then have to contact Mike or Jennifer. This happened multiple times. If she would have at least responded to say I am trying to find an answer for you or at least give updates we would have been happier with her. Mike and Jennifer were able to make up for where Caroline lacks.

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

4.5 out of 5 Stars

Mike was always on top of every detail and Caroline provided professional, reliable support to the whole process. I've already recommended them and passed information to several folks.

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

Overall Rating
5
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1

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