Very professional and helping and very thorough and compassionate staff
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
I would have liked to get all the paperwork that I needed to do in the beginning instead of little by little
Response from Veterans United
Hey Billy,
I’m sorry this part of the process felt frustrating. Getting paperwork in pieces instead of upfront can be inconvenient, and I understand why that would have been disappointing. I appreciate you sharing this feedback.
Sincerely,
Claire S.
Client Relations Manager
Both experiences buying a home through veterans united have been low stress and loan officer has been helpful!
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
Working with Jay was one of the smoothest home buying process I've ever experience! I would highly recommend him! Thanks Jay.
I’m a very proud emotional home owner. God bless and thank you
They are the kindest most reliable people to have help you
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Helped me with everything.
This is my second time using Veterans United, and I can’t express how great my experience was the first time—and even more so the second time. Their team is thorough, quick, and accurate, making the entire process smooth and stress-free. I rarely had to wait for responses regarding paperwork or information, and they were extremely informative and transparent about what was happening every step of the way. Their professionalism, attention to detail, and genuine commitment to helping veterans truly set them apart. I have suggested, and will continue to suggest, Veterans United to anyone looking for a superior lender that delivers exceptional service and results.
I didn't know how to start the process, but I saw the ad from Veterans United and I'm very glad that I chose them. I've bought houses before, but Veterans United made the process much easier. They did all the work necessary. They found the reality company, made sure that all of our ducks were in a row, and helped with every step and detail.
The process was as easy as the market allowed, and the resources provided were exactly what I needed to go forward smoothly.
