Our refinance experience with Veterans United was exceptional. Kris, our loan officer, demonstrated consistent patience and transparency, and successfully guided us through approval despite my husband’s high DTI ratio. He remained attentive throughout the process, even notifying us personally when the funds were wired to the title company. Alexis, the loan coordinator, provided excellent support by ensuring all documentation requirements were met promptly. The level of service delivered by the entire Veterans United team far exceeded that of our previous lender, Bank of America, with whom we initially had a very poor experience. We highly recommend Veterans United.
Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.
Veterans united assigned a wonderful team to educate and help me with obtaining a home.
I thought my team did an exceptional job. Nearly every question I had was answered in a timely manner. They were prepared to help us get set up with all of our moving needs for our new home. I have nothing negative to say about my home buying experience because they made it so easy for me.
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At my closing with the title company, we discussed the misconception that VA home loans are unfavorable or "hard to work with". I had always thought that sellers prefer to go with traditional funding over VA, but with how seamless my buying process was, that just doesn't make sense to me. With nearly all of the document signing being done online the communication between all parties was exceptionally efficient and convenient. I really appreciate how everyone on my team at Veteran's United touched base with me along the way and made sure I was aware of what was needed from me, and when. I feel like we all completed our tasks quickly, which kept the process rolling steadily. It was a month from offer acceptance to closing - and never felt scary or overwhelming. This was actually my second time using Veteran's United, first being in 2011. I had a good experience both times but the ease of online document signing made this experience stand out and far exceeding my expectations. I highly recommend Veteran's United!
This was such a smooth process. Everyone was on top of everything and I didn’t have to wait for responses to my questions. It felt like we mattered. The customer service experience was EXCELLENT!
We highly recommend Veterans United - they made two confused young adults into home owners!
Zach was informative, understanding and patient. I would definitely recommend Veterans Loan to all my friends, family etc.
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This Veterans is my first time purchasing a house and United made my experience extremely easy. The step by step video instructions/information was extremely helpful, especially when it came to understanding the paperwork.
I’ve heard so many horror stories from others surrounding the purchasing of a home. My experience with Veterans United was the opposite. Veterans united made my home purchasing experience a no hassle process. I’ll definitely recommend Veterans United to my friends, family and associates. My only regret is not taking this step earlier.
Veterans United made it super easy to even move out of our home state and we felt secure in our decision. Outstanding 24 Hour help and always answered our questions! We absolutely recommend VU!
Always we’re on hand to answer my questions.
