They were pretty amazing honestly! Never bought a home before and did not understand alot early on. They were patient with me and didn't make me feel like just a number. I had a great experience and could not be happier.
Mathew has been a huge help. From the moment we purchased our home to refinancing it. My wife and I would have been lost if it wasn’t for him.
Courteous and very helpful in every aspect of being helpful. Even though the process had some bumps they stuck with it til the end amazing team and service.
Incredibly seamless, straight forward and flawless expedited thanks to Justin!!!
They were great at first but due to the 3 month delay on house issues they didn't respond to a request i made 3 different times. They just kinda forgot about me it seems.
VU Helped me in every way possible. They kept me updated on forms, progress and closing. Thank you VU for your patience and the opportunity to refinance.
The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.
Good communication on follow-up
The communication between team members was poor. I would relay lots of information to someone and they said they would let the team know but then I would talk to someone else and no one else would know. And we would have to repeat everything. That happened several times.
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
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The home purchase team was incredibly communicative and informative throughout the entire process. They made everything smooth and stress‑free. I highly recommend them to anyone looking for a great home‑buying experience.
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
Montgomery is always awesome. This is the 3rd home we have bought/sold with them and it’s always a breeze.
Easiest refinance I have ever done. Scott and his team at veterans united super quick to answer any questions we had. Communication was outstanding my wife and I always new exactly what was going on.
