Randall is the greatest loan officer in the world, he has made my life so easy with this
They made every step of buying a home easy and convenient for us. Everyone was very pleasant to speak to.
So glad I used veterans United they made the process very smooth.
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Surprised at the experience this time with VU. They were able to get a loan started and closed in almost 30 days. Nearly seamless experience.
This was a huge blessing from God and out of nowhere! Veterans United made this process so easy 🙌 thanks for everything!
I highly recommend Mariano Dowgaluk. He helped me purchase my first home and then our second home, and his professionalism, dedication, and patience were outstanding. As a veteran 🇺🇸, I truly appreciated how knowledgeable, responsive, and committed he was throughout the entire process. Mariano worked tirelessly to make everything smooth and stress-free. We will confidently recommend him as a loan officer to our friends and relatives—especially fellow veterans—who are looking to achieve the American dream of homeownership.
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
My experience with veterans united was great and easy. My only problem with this process was the real estate agent veterans united provided. I would definitely NOT recommend using Kia from 1st class real estate RVA. Me and my wife felt the communication was extremely slow and there were points in the closing process when we had to reach out to the seller/listing agent to ensure we had documents needed to close. It seemed like doing her job was bothersome. But other than that, the loan team, the concierge, and every other member in the process was very professional and helpful.
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Remortgaging our home to secure a lower rate was one of the easiest and most stress-free financial decisions we’ve ever made, and that’s entirely because of the team at Veterans United. From day one, everything was clear, efficient, and handled with genuine care for our time and situation.What truly set this experience apart was the communication. Our loan officer immediately recognized that texting was the best way to reach us and leaned into that, which made the entire process feel seamless and personal instead of overwhelming. We always knew exactly what was happening and what the next step would be.Even when a last-minute hiccup came up, it was handled professionally and calmly, resulting in only a one-day delay. There was no panic, no confusion — just solutions and clear communication. That level of follow-through and respect for our time meant everything.Veterans United made refinancing feel simple, transparent, and empowering. We felt supported every step of the way, and we would recommend them without hesitation to any veteran or family looking for a smooth, trustworthy mortgage experience.
One individual refused to call back
From start to finish, I had an outstanding experience with Veterans United. Their team was professional, responsive, and truly on point every step of the way. They exceeded my expectations by guiding me through the entire process in a timely and seamless manner—from selecting the right realtor to a smooth closing. I couldn’t have asked for a better team and highly recommend Veterans United to any veteran or service member looking to buy a home.
From the very first conversation to close - absolutely phenomenal. Incredibly smooth process - and guidance the entire way.


