There needed to be just a little better communication between Veterans United and our title company. Especially concerning payoff of the our previous mortgage through VU and current mortgage that we just closed on with VU. However overall they were awesome to work with. They checked in frequently with us to ensure we didn't need any assistance with anything throughout the process of completing new mortgage.
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
All of the staff I dealt with were very friendly and knowledgeable. They kept on top of everything and the app was great at keeping me on top of things I needed to do.
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Awesome service as usual!
The only issue was communication. I was being contacted by multiple people, which is totally fine, but there were a few misunderstandings with callbacks.
Lance Nilson, Anthony Graziano, and the rest of the Veterans United team were absolutely amazing and did everything they could to help me get into my first home! Thank you so much!!
The whole experience was the smoothest and stressless process I’ve ever had.
The team was very helpful and responsive with any questions we had.
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Schlander, Katie and the rest of the team did an amazing job with getting me approved for my first ever home loan. I would highly recommend him and his team to friends, family members or just some stranger buying pizza!
I really won twice, while ringing the bell for no more Chemotherapy. I also got to close on my dream house all at the same time!! God is so good, and thank you Veterans United for really helping and sticking with me like family! I’d recommend you guys to anyone!
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
Heidi and her team were amazing, always on top of the details and very good with communication.
The loan team was remarkable. They were friendly and helpful.
Thank you all for a great experience.
