This is my second deal with VU. There is nothing I would change to make it any smoother I had a mortgage and they notified me when I was eligible and rates were favorable for me to cut my payments by $333!! They called me!!! Can’t wait to do it again. Thank you
Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!
It was a rough start but ended with a successful accomplishment
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Zachary was awesome, always on top of everything, fast to respond. Great with explaining things for me to understand. 10/10 experience.
Outstanding!!!!!!!! All those involved walked us thru every step and gave great advice. I had my certificate since November 1981 and never thought of buying a house until now. My wife and I were looking into buying a mobile homes in a park and then I remembered my certificate and decided on a real house instead. You all were SO amazing THANKS TO ALL INVOLVED, you did yourselves PROUD!!!!!!!Again my wife and I thank you all!🫡🫡
Veterans United and the gang were awesome to work with. I would Highly recommend them to anyone. Thanks again to Spencer and his team. Happy New year too all
I really appreciated Veteran United and especially Steve Schuh, my loan officer, on my journey to buy my first home. It was a very easy and pleasant process. Words are not enough to say how much I want to thank them!
This process was very effortless and professional. The team executed exactly what they said they would and we saw no issues with any of the process.
Chase, Ashlyn, Christina and the entire team made this home buying process stress free and enjoyable. The app worked flawless throughout the process, and there was never a time during the entire home buying experience that someone wasn’t in constant communication with us. I also really like how Chase and Ashlyn would basically light a fire under our realtor to make sure the process was moving as scheduled (that was unexpected but really appreciated). We will definitely recommend VU and use them again in the future if needed. Thank you! Mike and Tisha Geske
The whole team was great. Thank you!
there was a lack of communication with any of my team
Response from Veterans United
Hi Elizabeth,
I’m really sorry to hear that communication felt lacking throughout your experience. That’s frustrating, and it’s not the level of support we want anyone to feel while going through the loan process.
If you’re open to it, our Client Advocate team would like to learn more and help however we can. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
I will tell my friends about how easy it was to contact them all the way up to closing. They made my home buying experience amazing during a global pandemic! Through a retirement, transition to civilian from military, and loss of a grandmother, this was one thing I didn't have to worry about. My daughter and I or very happy in our new home. Thank you VU!
The whole process with Veterans United in whole was good. There were a couple of uh oh's but in the end they came together Andhra got everything back on track so that we were able to close and be in our new home for Christmas.
