Courteous and very helpful in every aspect of being helpful. Even though the process had some bumps they stuck with it til the end amazing team and service.
Very professional and helping and very thorough and compassionate staff
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The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.
I would have liked to get all the paperwork that I needed to do in the beginning instead of little by little
Response from Veterans United
Hey Billy,
I’m sorry this part of the process felt frustrating. Getting paperwork in pieces instead of upfront can be inconvenient, and I understand why that would have been disappointing. I appreciate you sharing this feedback.
Sincerely,
Claire S.
Client Relations Manager
Both experiences buying a home through veterans united have been low stress and loan officer has been helpful!
Working with Jay was one of the smoothest home buying process I've ever experience! I would highly recommend him! Thanks Jay.
I’m a very proud emotional home owner. God bless and thank you
They are the kindest most reliable people to have help you
Helped me with everything.
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
This is my second time using Veterans United, and I can’t express how great my experience was the first time—and even more so the second time. Their team is thorough, quick, and accurate, making the entire process smooth and stress-free. I rarely had to wait for responses regarding paperwork or information, and they were extremely informative and transparent about what was happening every step of the way. Their professionalism, attention to detail, and genuine commitment to helping veterans truly set them apart. I have suggested, and will continue to suggest, Veterans United to anyone looking for a superior lender that delivers exceptional service and results.
