Absolutely great! My team was always helpful, professional, caring and made my life changing situation bearable!! It kept me above water figuratively speaking.
As a first time homebuyer, I really didn't know where to turn. Veterans United made it easy and turned an overwhelming experience into a "that was easy" moment. Almost "too easy" was what I said to the awesome duo of Colin and Ofelia who walked us through the loan process with ease. Impressive was the response time from a simple email to receiving a phone call in minutes, if not seconds, from Colin. They also did not disappoint in lining us up with an awesome Realtor in Jan Allen whose experience and insight for a first time homebuyer was invaluable. All around, I couldn't speak more highly of my home buying experience in what we perceived was going to be a scary process.
As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!
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David and the team was so helpful to us during this whole process. With out David and the team we would have been lost. Thanks David and the team for you time and patience with us.
From my first inquiry to signing the final documents, Veterans United was engaged and supportive every step of the way. To top it off, we were greeted with a thoughtful home‑warming gift when we walked in for closing—a wonderful touch that really stood out.
Beyond the excellent customer service, I received the best deal available on the market at the time, with minimal fees and charges. I would confidently recommend Veterans United to my family and to anyone interested in using their VA home loan benefit.
Thank you for everything! 🙂
Working alongside Tim, Erin, and Deloris has been amazing. They went above and beyond for my husband and I to ensure we got the best service and any help we needed during our home-buying process. Couldn't have asked for a better team. I would definitely recommend Veterans United to any of my family or friends.
Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!
Very professional and great at following up on actions needed, while military is deployed.
I loved working with veterans united they constantly made me feel reassured and at the end of it all it felt more like a family then just doing business, they answered at all hours of the day and if they were busy immediately sent me a text instead of keeping me on hold for hours at a time. They never once made me feel silly for asking questions as a first time home owner and let me tell you I had a lot! The app was easy to navigate and with my busy schedule they were very understanding.
It was super simple refinancing our home, way more than I had expected.
Never stop getting surprises last minute they don’t care about the veteran they care about their benefit
Very easy and very helpful from start to finish! Any questions or concerns I had, they were answered and explained thoroughly and quickly.
Amanda went above and beyond in the purchase of my new home as I was buying and traveling from another state. If you want excellent service then make sure you contact Amanda.
My loan team was great and made the process hassle free.
I absolutely appreciate Scott Elian. He was amazing. Very professional and patient. He was always willing to break things down for me so that I could understand the “right now” and the next steps and that was very helpful for me throughout this process. Could not have asked for a better officer. I also want to say overall, the team was amazing. Everyone that I worked with was professional. I felt like a valued customer throughout this whole process.Thank you all for making this experience a great one. I am happy!!😃
Charles was receptive and patient. He was always available to write a pre-approval letter, even during the weekend. Amazing service and professionalism. Thanks. Jason
