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Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
695 reviews
550 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 695 unfiltered reviews

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5 out of 5 Stars

I would recommend Veterans United Home Loans, to others. They are very professional.

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5 out of 5 Stars

They were very helpful. Very quick to get back with us at any time.

5 out of 5 Stars

Loved working with Jennifer and the staff... They made everything very easy!

5 out of 5 Stars

Very professional, prompt and friendly.

4 out of 5 Stars

Mike Ritz and Jennifer Stewart were absolute professionals and made the process worry free. They were able to answer all questions immediately and made the process go quick! Caroline Christian's communication needs improvement. She did not always respond to our emails or questions. We would then have to contact Mike or Jennifer. This happened multiple times. If she would have at least responded to say I am trying to find an answer for you or at least give updates we would have been happier with her. Mike and Jennifer were able to make up for where Caroline lacks.

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5 out of 5 Stars
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5 out of 5 Stars

I already have recommended. Jennifer Stewart was excellent. I had some issues closing on the home because of the seller and some other barriers, but she saw them through and was always on top of everything.

5 out of 5 Stars

Mike Ritz was very knowledgeable and professional, Caroline was easy to get along with and was very courteous when requesting documents.

4.5 out of 5 Stars
5 out of 5 Stars

Where do I start.. Mike and Carolina are awesome. Being a first time home buyer, I was very nervous and didn't know what to think. These guys made my first time and amazing time, It's evident their are in the right profession..

5 out of 5 Stars
5 out of 5 Stars

They were able to smooth over even last minute issues without causing any undue stress or extra paperwork.

4 out of 5 Stars
4.5 out of 5 Stars

The process was thorough, although frustrating at times, due to the need for a great deal of detailed information required.

4.5 out of 5 Stars

Mike was always on top of every detail and Caroline provided professional, reliable support to the whole process. I've already recommended them and passed information to several folks.

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5 out of 5 Stars

Jennifer and Caroline were great! They made the process smooth and answered all of our questions.

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