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Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
695 reviews
550 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 695 unfiltered reviews

Starting on Page 23 of 24. Return to Page 1

4 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Jennifer was very supportive, responded immediately to all my questions, and Caroline helped make the process simple and convenient.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

My experience with VU was fantastic!!

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

4.5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

4 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

The entire Veterans United team was very knowledgeable and professional. Also friendly and pleasant to deal with.

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

Pre-approved in less the 24 hours. Closed on a home in a little over 30 days. Very great service and customer support.

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

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5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Mark Ritz and his staff were always knowledgeable, courteous, friendly, and helpful! We could not have had better customer service, help and assistance than we received from these people.We appreciate them sooooo much! Great service by everyone with whom we had contact! Would gladly recommend them to anyone!Jim and Barbara Lewis

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

Very helpful friendly but most of all great advocates for their customer thanks I learnt what the a plus team is about.!!

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

I was expecting a crazy process and it was quite easy!

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

Mike and Caroline did a great job making sure that all of information was filled out correctly and requested. I would and have recommended them to my family members and friends.

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

3.5 out of 5 Stars

The underwriting process was frustrating. I recommend a complete review prior to requesting actions from applicants so there isn't multiple communications requesting information. This would eliminate any 11th hour rushed activities and allow applicants to use their time wisely when addressing issues.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Mike and his associates were helpful and informative guiding us thru the morgage process. He kept me from making mistakes along the way and made sure our transaction went smooth

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Jennifer Stewart and Caroline Christian were simply amazing to work with!

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

Ready to see for yourself?

Experience first-hand why 566 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

easy to work with

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

4.5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars

I would recommend VU to any of my friends or family if they are in the process of looking for a home. My experience was pleasant.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

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