Fabulous team. Supportive, informed, generous with their time, respectful of me.
You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
I’ve used Veterans United a few times over many years and it has always been very smooth. Now they practically move you too!
Everything went exceptionally smooth and they were very helpful!
The team could have waited things out but for my sake they dmfound a way to close faster. Amazing work.
The V. U. team are exceptional they have gone above and beyond. They have worked on this for us tirelessly and finished on time.
Billy was extremely helpful and even touched base after closing to make sure we had no questions.
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Experience first-hand why 362,004 homeowners give us a perfect score!
I highly recommend Travis Ward and his team, Travis was there for me and my wife any time we had any questions, with his help the refinancing want very smooth and fast. I truly respect Travis and all the help that he gave us in the closing of our refinancing.
Fast response, always wandered questions and phone calls. Made the deal easy.
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
Steve and his crew were absolutely awesome in assisting me with the purchase of my home! I am a customer for LIFE and will tell any veteran friends that Veterans United is the ONLY company to use! Thank you so much!
Very smooth process. Love the app, made reviewing things and to-do list very easy.
Alex, Beth, Max, and Ryan are the utmost professionals!!! More importantly they are all amazing people!! From the beginning of our journey until the end I can truly say that I dont believe there is a better team of people to have worked with in this entire universe!!! If given the chance to do this all over again a billion times I would pray that I was blessed to share every one of those experiences with the same team! My wife and I cant express our satisfaction or gratitude enough! As the process went on the team began to feel more like family than just a crew helping us secure a home loan. That level of connection can only come from really genuine and true professionals at their craft. I have nothing but kind and wonderful things to say about each and every one of them as well as about Veteran's United as a whole! I'm glad I made the decision to go through Veteran's United and I will forever serve as a living advertisement to any listening ear or home-seeking veteran because they have without a doubt gone above and beyond expectation in helping my wife and I achieve a major milestone together! Thank you all for everything I am forever grateful and proud to have worked with you! I say this to the team from the bottom of my heart, I pray GOD himself showers you all for the rest of your lives with blessings as amazing and fulfilling as the one you helped my wife and I attain!!! Thank you all again sincerely!!
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Experience first-hand why 362,004 homeowners give us a perfect score!
Our team was amazing and so helpful we would recommend them to anyone we have told everyone about our team we love them
Albert B has been a great help with me buying my house. He went out his way to answer my question during after hours and on the weekends. He deserve a big bonus.
John and the Veteran United home loan team made the refinancing so easy. It was great to work with them again.
