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Augusta, GA Reviews

Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
701 reviews
680 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 701 unfiltered reviews

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5 out of 5 Stars

I really appreciate Ms. Stewart's customer service oriented approach.

5 out of 5 Stars
5 out of 5 Stars

Thank you Veterans United!
Your team turned a potentially stressful situation off buying a house, into a positive and pleasant experience.

5 out of 5 Stars
5 out of 5 Stars

I wholeheartedly recommend Ms. Stewart as a mortgage loan officer. Her expertise, communication skills, personalized approach, attention to detail, and unwavering commitment to client satisfaction make her an outstanding professional in her field. If you're in need of a loan officer who will guide you through the mortgage process seamlessly, Ms. Stewart is the one to trust. I am incredibly grateful for her assistance and would not hesitate to work with her again in the future.

5 out of 5 Stars

Dana was also helpful and patient.

5 out of 5 Stars

We truly appreciate all the hard work the staff at Veterans United Augusta put forth in making sure our mortgage went smoothly.

5 out of 5 Stars

I worked with Taylor Holmes before Tina Wiggins he was so helpful. He gave me tips to help improve my standing in getting better loan and was very informative, and friendly.

5 out of 5 Stars

Dana was excellent also. Thanks to Julie for the start of my journey and everyone else that followed.

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars
4.5 out of 5 Stars
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5 out of 5 Stars

If I could give Jennifer, Dana and the entire VU crew 100 stars, I would. They are consummate professionals. From start to finish, my home buying was stress free. I felt secure knowing that they had my best interest at heart. And on top of all of that, they are the nicest people I’ve ever met.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Thank you all great team work.

5 out of 5 Stars
5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 571 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

First home buying process where every step had somebody not just available, but proactively reach out to make sure I understood what was happening and what was next.

4.5 out of 5 Stars
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5 out of 5 Stars

Jennifer is a godsend!!!! From day 1 she made me feel welcomed and that I was her top priority. She contacted me everyday keeping me updated on everything that was taking place. She really made my first time home buying stress-free and enjoyable. Most importantly she made me feel like family. I will definitely be sending everyone who is interested in purchasing a home her way. I absolutely love her and am blessed to have met her.

5 out of 5 Stars

Jennifer Stewart and her entire staff were extremely courteous and professional throughout my loan process. Anytime I reached out to ask a question, Ms. Stewart or a staff member would respond right away with a detail explanation. Dana Derrick made my experience flawless; she always welcomed my calls (me) with a smile on her face or in her voice. After my experience with this Veterans United team, I would refer my family, friends and strangers to this team for all future home loans. I am so appreciative to have had the opportunity to work with this team of very hard-working individuals. I am truly a happy customer and veteran because of their hard work. Thank you ALL for your service to veterans like me; you make a positive difference!

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