This is my second home buying experience and Veterans United Home Loans have raised the bar! The entire home buying process was absolutely amazing. Not only did Veterans process my loan but they gave additional information for insurance, cable/internet, moving companies, and home security. Their loan team was absolutely amazing as well. Very professional and they communicated with me constantly throughout the home buying process. Veterans United was a one stop shop and it made buying a home easy. Thank you!
Only recommendation I would have is a time for one on one, telephonic and or computer base chat counseling. Possibly two counseling sessions one in the beginning and one after underwriting process to answer any questions the buyer may have and to ensure information the buyer is receiving is accurate. Main purpose is to tie in all individuals working with the buyer such as a concierge and agent this will also give Veterans United an opportunity to explain the departments working on or with the buyer as will as go over discounts criteria. Overall my experience was a 10/10!!
Tina Wiggins and Bianca Smith was the best. They were always available to explain anything I had questions about. Even after changing jobs in the middle of the process. They made the whole process unbelievably simple. If I ever plan to refinance or purchase another home it will definitely be with VU.
Tina Wiggins & Dana Derrick are simply amazing! Our home buying experience was their top priority. We know we weren’t their only clients, however, their attentiveness and promptness to our process made us feel like we were. As a veteran, I appreciate your service!!! Thank you a million times over & God’s blessings to you!
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