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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

614

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I'll invite any Veteran pursuing your dream home to give it a try, I was amazed at how easy is to get it with Veterans United.

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I highly recommend Veterans United Home Loans to anyone buying a home now or in the future. This lender loan specialists are extremely professional, knowledgeable, and welcoming at every stage of the process. They make sure the homeowner has a very good understanding of the home buying process. This lender truly cares and wants every homeowner to make the most informed and best decision for their family.

3.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United made buying a home a much easier process than i would have ever imagined. It took less than 2 months from my prequalification letter to actually being a home owner.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The team I worked with was very professional, helpful, and answered all my questions.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU was a really easy process to work with. I would also suggest to have things in order before moving ahead.

5 out of 5 Stars
Would Recommend

Jennifer was always accessible either by phone or email to answer any questions we had regarding our loan process! She was very effective at communicating with us and navigating the time difference with ease. Thanks Jennifer for your assistance in making this process go as smooth as possible and helping us to acquire our dream home!

5 out of 5 Stars
Would Recommend

Jennifer Stewart was very professional and patience, she answered all my questions and returned all my phone calls right away even the day that her father pass away. She really is the best best loan officer, she made the process of buying a house easy and i wish every loan officer could be like her. She always ahead on the loan process and care about the customers. I have in the past a few mortgage loans and this loan was the easiest ever. THANK YOU JENNIFER

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I will suggest any Vetern in the CSRA that's looking for a lender without any hassle VU is the right choice, Tina Wiggins will make sure that you're taken care of.

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5 out of 5 Stars
Would Recommend

I would definitely recommend working with Veterans United. Even though this was my first home buying experience, it was stress free.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are looking to get a mortgage, I highly recommend Veterans United. They maintained a constant contact with me, informing me how the transaction was progressing and what was needed from me. Tina Wiggins, my loan officer, was so very helpful. She made the entire process run smoothly and pleasantly for me.

5 out of 5 Stars
Would Recommend

This is my second home buying experience and Veterans United Home Loans have raised the bar! The entire home buying process was absolutely amazing. Not only did Veterans process my loan but they gave additional information for insurance, cable/internet, moving companies, and home security. Their loan team was absolutely amazing as well. Very professional and they communicated with me constantly throughout the home buying process. Veterans United was a one stop shop and it made buying a home easy. Thank you!

5 out of 5 Stars

Only recommendation I would have is a time for one on one, telephonic and or computer base chat counseling. Possibly two counseling sessions one in the beginning and one after underwriting process to answer any questions the buyer may have and to ensure information the buyer is receiving is accurate. Main purpose is to tie in all individuals working with the buyer such as a concierge and agent this will also give Veterans United an opportunity to explain the departments working on or with the buyer as will as go over discounts criteria. Overall my experience was a 10/10!!

5 out of 5 Stars
Would Recommend

This is truly the way to go. There are a ton of options when buying a home but Veterans United made this process effortless. From their app software to their personal costumer service, it was all incredible. I would easily do this again for my next home.

5 out of 5 Stars
Would Recommend

Tina Wiggins and Bianca Smith was the best. They were always available to explain anything I had questions about. Even after changing jobs in the middle of the process. They made the whole process unbelievably simple. If I ever plan to refinance or purchase another home it will definitely be with VU.

5 out of 5 Stars
Would Recommend

Tina Wiggins & Dana Derrick are simply amazing! Our home buying experience was their top priority. We know we weren’t their only clients, however, their attentiveness and promptness to our process made us feel like we were. As a veteran, I appreciate your service!!! Thank you a million times over & God’s blessings to you!

More Reviews

See all 614 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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