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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

634

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 634 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They were able to smooth over even last minute issues without causing any undue stress or extra paperwork.

4 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

The process was thorough, although frustrating at times, due to the need for a great deal of detailed information required.

5 out of 5 Stars
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5 out of 5 Stars
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0.5 out of 5 Stars
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer and Caroline were great! They made the process smooth and answered all of our questions.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer was very supportive, responded immediately to all my questions, and Caroline helped make the process simple and convenient.

5 out of 5 Stars
Would Recommend

My experience with VU was fantastic!!

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The entire Veterans United team was very knowledgeable and professional. Also friendly and pleasant to deal with.

5 out of 5 Stars
Would Recommend

Pre-approved in less the 24 hours. Closed on a home in a little over 30 days. Very great service and customer support.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mark Ritz and his staff were always knowledgeable, courteous, friendly, and helpful! We could not have had better customer service, help and assistance than we received from these people.We appreciate them sooooo much! Great service by everyone with whom we had contact! Would gladly recommend them to anyone!Jim and Barbara Lewis

5 out of 5 Stars
Would Recommend

Very helpful friendly but most of all great advocates for their customer thanks I learnt what the a plus team is about.!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was expecting a crazy process and it was quite easy!

5 out of 5 Stars
Would Recommend

Mike and Caroline did a great job making sure that all of information was filled out correctly and requested. I would and have recommended them to my family members and friends.

3.5 out of 5 Stars
Would Recommend

The underwriting process was frustrating. I recommend a complete review prior to requesting actions from applicants so there isn't multiple communications requesting information. This would eliminate any 11th hour rushed activities and allow applicants to use their time wisely when addressing issues.

More Reviews

See all 634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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