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Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
695 reviews
543 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 695 unfiltered reviews

Starting on Page 17 of 24. Return to Page 1

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

My home team was prompt and courteous and readily available to assist with my questions and concerns. They made me feel comfortable and confident in the process.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

The service we received during the entire process was outstanding.

headshot image of Dennis Ritz

Loan Officer: Dennis Ritz

NMLS# 262671

4 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Dennis Ritz

Loan Officer: Dennis Ritz

NMLS# 262671

4.5 out of 5 Stars

Wonderful experience, one small note...in our busy, fast paced lives, not everyone can read emails thoroughly. With that in mind I would suggest one phone call to inform clients of important details not included on the website... such as time deadlines for specific items that will affect the closing date and time. Other that that one thing, I would say you have this thing locked in pretty dang good.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Our experience was absolutely amazing. Everything was explained to us in detail, communication was always kept up, and the time it took to close was incredible.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Simple and easy, everything was complete online and via email. Could not have been happier.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

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Experience first-hand why 566 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Dennis Ritz

Loan Officer: Dennis Ritz

NMLS# 262671

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

Professional and knowledgeable in every aspect of our financing needs. Thanks for a great experience. This is the fifth home we have purchased in the last 18 years and working with Veterans United was a great experience.

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

4.5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

4.5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Representative was always helpful and very quick to help.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

Very friendly and working with customers needs

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

Ready to see for yourself?

Experience first-hand why 566 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Dennis did a great job!

headshot image of Dennis Ritz

Loan Officer: Dennis Ritz

NMLS# 262671

4.5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars

I will recommend VU for any home buyer looking for a lender, the staff is both knowledgeable and available on any questions that I had.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Great experience.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

Jennifer and her team made my first home buying loan experience easy and painless. Everyone I interacted with was extremely helpful and always promptly answered any questions I had about the process. I also appreciated the professional design of the website.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

It was a pleasure working with Veterans Unites! The process went smoothly without any hiccups!

headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

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See all 695 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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