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Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
690 reviews
642 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 690 unfiltered reviews

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4.5 out of 5 Stars
5 out of 5 Stars
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4.5 out of 5 Stars

Wonderful experience, one small note...in our busy, fast paced lives, not everyone can read emails thoroughly. With that in mind I would suggest one phone call to inform clients of important details not included on the website... such as time deadlines for specific items that will affect the closing date and time. Other that that one thing, I would say you have this thing locked in pretty dang good.

5 out of 5 Stars

Our experience was absolutely amazing. Everything was explained to us in detail, communication was always kept up, and the time it took to close was incredible.

5 out of 5 Stars

Simple and easy, everything was complete online and via email. Could not have been happier.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Professional and knowledgeable in every aspect of our financing needs. Thanks for a great experience. This is the fifth home we have purchased in the last 18 years and working with Veterans United was a great experience.

4.5 out of 5 Stars
5 out of 5 Stars

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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Representative was always helpful and very quick to help.

5 out of 5 Stars
5 out of 5 Stars

Very friendly and working with customers needs

5 out of 5 Stars
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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I will recommend VU for any home buyer looking for a lender, the staff is both knowledgeable and available on any questions that I had.

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Experience first-hand why 561 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars

Jennifer and her team made my first home buying loan experience easy and painless. Everyone I interacted with was extremely helpful and always promptly answered any questions I had about the process. I also appreciated the professional design of the website.

5 out of 5 Stars

It was a pleasure working with Veterans Unites! The process went smoothly without any hiccups!

4.5 out of 5 Stars

Jennifer and Dana did a great job processing our loan. We've already decided to do another loan with them as long as the interest rates are reasonable.

5 out of 5 Stars

Jennifer worked with me with every step of the way and answered any and all questions I had.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

This entire process from start to finish was nothing short of spectacular. As a first time homeowner, The entire team was patient and understanding, and always willing to answer even the simplest of questions

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