Using veterans united provided me with excellent service that I wouldn't get anywhere else. The information was clear and the process was seamless, the agents assigned to help me with my home buying needs were incredibly helpful, knowledgeable and saw to my every need during my home buying process as well as providing me with constant updates about the progress in acquiring my loan and I would 100 percent recommend veterans united to anybody looking into buying a home.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
It was a very easy and comfortable process.
Jaclyn, Casey and Stu were phenomenal, we closed in 28 days! Many folks said it wouldn’t happen, but my team of professionals got the mission accomplished.
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I genuinely had the most seamless experience buying my first home and I was honestly shocked at how easy they made the process. Everything from the pre-approval, the portal the document signing everything was explained thoroughly. It was so helpful and so easy and I couldn’t be happier with my experience.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Man, I tell you this was the most complicated yet easiest Mortgage I’ve ever had to do. Thanks to veterans unit for their amazing user-friendly software.
Every part of this process was fantastic. The sellers even remarked that this was, by far, the easiest real estate transaction they have ever been involved in! From the Credit Counselors (Big thank you to Aron Cowsert!), to the Loan Officers, everyone was friendly, helpful, professional, and outstanding!
The team at Veterans United did an outstanding job! I highly recommend Kaleb and his team to anyone looking into purchasing a home. Be mindful that you yourself need to do your part in order to for everything to work. However, Kaleb and the team will ensure you have enough help to get you through this process. Thank you again!
Fast service, very detailed with the information. And they explain extremely well the numbers as much of us don’t understand all the numbers. Very friendly team and communication is excellent! Highly recommend.
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Thank you
Heather was awesome very helpful and kept us informed throughout process.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Alberto and his team were fantastic, they answered every question I had in a timely manner and I’d love to work with them again.
Excellent experience. Taylor and her team were on top of it and made the process simple. Thank you!
