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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

614

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 614 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jennifer and I were always in contact with each other. She is awesome.

4 out of 5 Stars
Would Recommend

Process was easy and quick with the online portal. Made communication very effective.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was one of the most nerve wrecking things that I ever had to do. I told Mike Ritz my issues and concerns and he jumped right on them. He kept me in the loop with everything that was going on.

3.5 out of 5 Stars

I have two co-workers going to the same process, and the amount of information they had have receive from other lenders its a lot; to which I use for my peace of mind with VU. (Other lenders that will not end up selling the loan to a third party)Buyers are not loan experts, but makeing the buyer more familiarize wont hurt. I recommend that every liexe of paperwork requiring a signature it's explain over the phone or in person, not thru email or text message.

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

I appreciate the speed, efficiency, and friendliness of the loan officer and staff. My only concern is that there were one or two forms that came up as urgent that I wish I knew about earlier. On the other hand, these issues were resolved quickly and within the deadline, so I am grateful.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer Stewart did an outstanding job from start to finish!

5 out of 5 Stars
Would Recommend

Tina and Dana were both the best in helping us with our loan

4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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They were very Thorough and kept me abreast on every stage of the process

4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Personnel were extremely knowledgeable. Mike and Dana did a phenomenal job getting back to is and keeping us informed along the way.

5 out of 5 Stars
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4.5 out of 5 Stars
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See all 614 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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