Jennifer Stewart performance as my loan officer was outstanding! Jennifer gave me the confidence as a first time home buyer be cause I knew she had my back. She made herself available anytime I called with questions. Her performance was significant and raised the bar because I purchased this home from out of state. Her kindness & expertise extended with sound advice for home insurance as well. Jennifer is a shining star within Veterans United. I will refer anyone seriously looking to purchase a home to your organization with great confidence due to her performance.
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I have two co-workers going to the same process, and the amount of information they had have receive from other lenders its a lot; to which I use for my peace of mind with VU. (Other lenders that will not end up selling the loan to a third party)Buyers are not loan experts, but makeing the buyer more familiarize wont hurt. I recommend that every liexe of paperwork requiring a signature it's explain over the phone or in person, not thru email or text message.