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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
8,127 reviews
558 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,127 Navy service member reviews from Florida

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5 out of 5 Stars

Loan officer Charlie Holsten & Florida Realtor George Blum are the BEST In the VA Loan and VA Real Estate industry!! THE BEST!!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

they really picked out the best rate for me and help me save a lot of money. Josh and Sarah worked really hard to help me with my monthly payment to save over $300.. I recommend anyone who is looking for a loan who is a veteran to give these people a call. I have been with Veterans home loans since 2023 and they helped me secure my first construction built home.. they helped me vigorously to get this loan put through and I appreciate all the efforts and their value for my request for services. Thank you once again for all the hard work you do you made this possible God bless you!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Veterans home loan closed my refinance loan within three weeks!
Dane and Holly were very professional and knowledgeable.
This was the easiest loan process I have ever had.Thanks!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Very communicative and responsive! I never had a question go unanswered. As a first time home buyer I didn't understand much of the process but they made sure to explain everything and make sure we knew what was going on. Highly recommend!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Victoria is amazing. Went above and beyond at every step. Give this woman a raise and hire more like her!

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Great people. Great service. And literally hand Walked my through this

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars

Rob, Selina, Michael and everyone else was amazing!! They worked hard to get us a quick and expedited closing and were friendly and kind!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

We honestly couldn’t have asked for an easier loan process. Everything was done online, and uploading the requested documents was simple and straightforward. It made the whole experience stress-free from start to finish.Ben, Lisa, and Jonathan were all incredibly helpful, quick to respond, and always happy to answer our questions. We never felt left in the dark.They also connected us with our real estate agent, Sondra Deaconscue, and we truly can’t praise her enough. She went above and beyond to hold our purchase together and made everything come together seamlessly. We were so impressed that we’re having her list the home we just moved from.Highly recommend this entire team!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

You guys called me and I’m so grateful that you did because I didn’t realize that I could refinance and get a lower interest rate plus save some money. I would recommend you guys to anybody. Thanks for the fantastic job that you did helping me refinance my home JJ McCabe.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Photo submission from Jeffry B.
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

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5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

This will be the best home buying experience of your life. Like butter on a cheese sandwich, Veterans United made this experience toooo good. Easy, professional, impeccably organized and precise during the entire process. Absolutely impressed. I salute you Veterans United, thanks.P.S. Connor B is an absolute legend.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

4 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Malachi is incredible! Bae’s wonderfulness is contagious! Jake’s attention to detail and drive is commendable. Thank you for the quick 30 day close!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Rupert P.

Jake and his team were a pleasure to work with and made my usually complicated process very easy! Everybody was so friendly they made me feel like family!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Another great loan with Chris and company. Always a pleasure!!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars

Every member of Veterans United were informative, helped step by step and were there to answer any questions. It felt like they were family!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

0.5 out of 5 Stars

I am disappointed in Veterans United after half a dozen transactions in the last decade. Congrats on the quickest close for a botched transaction. These newbies need to understand that salespeople in The Villages are not held to the same standards as realtors. They are predatory. I do not want another veteran to end up in this situation. Highway rest stops are built with more environmental protections in place than 1978 Lockett Lane, situated along the Florida Turnpike and rattled with noise, truck, bus & vehicle emissions, etc. There are not enough trees planted to absorb any of it.

Response from Veterans United

Hi Robert,
I’m really sorry to hear how disappointing this experience was, especially after working with Veterans United multiple times over the years. I understand why this feels like a letdown, and I hear how strongly you feel about protecting other veterans from going through something similar.

I also want to acknowledge your concerns about the property itself. VA appraisals are limited to assessing value and basic safety at face value, and they don’t account for factors like long-term noise, environmental conditions, or surrounding emissions. That’s why a separate home inspection is so important, though I know that doesn’t lessen how frustrating this outcome feels now.

I’d appreciate the opportunity to better understand what happened and hear more about your concerns. If you’re open to it, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Aaron truly went above and beyond to get us to close in 30 days. After countless problems with Lennar, not only did he get us approved, he cared, he listened, and most importantly, HE TOOK ACTION. He even got us additional money back at closing.Jaclyn was also amazing, efficient, and always available.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

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