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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,204 reviews
807 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,204 Army service member reviews from Kansas

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5 out of 5 Stars

The process of using Veterans United was easy and amazing. Alex, Taylor, Jeffrey, and Megan all helped me and were magnificent! Their customer service was above and beyond and I could not have asked for a better team to help me. the process was simple and easy, and they were in contact with me nearly daily and assisted me in every way possible. If I had a question, they were prompt to answer me and they were great at explaining things in a way I understood it.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

I had a great experience working with David and the Kitchen Team during the purchase of my home. They were professional, responsive, and extremely knowledgeable throughout the entire process. They made everything smooth and stress-free, always keeping me informed and answering all my questions. I truly appreciate their dedication and support. I highly recommend David and his team to anyone looking to buy a home!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars

Very respectful and professional customer service.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

nearly speechless. I can not think of a single way the process could have gone better. The whole team is amazing, and it has been my honor and privilege throughout.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Andrea Rice and Shelbi Kinney were able to pull off a seemingly impossible dream for my family. My credit history was less than ideal, and even though there was a great deal of manual underwriting required to get us to closing table, they did it in 27 days! They were very communicative and transparent through the whole process. When Shelbi called to give me the clear to close, she was literally crying because she was so happy. This is care and attention to detail you get when chosing Veterans United.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

At first I wasn't sure if this was going to end up at a dead end. However, once I spoke with a representative it become easier by each day. I thought it was very convenient to have a secure and confidential account to keep personal information used in the process of buying a home. There were lots of tasks to complete each day, allowing the client achievable tasks to accomplish inorder to purchase a home. It can be overwhelming at times, which are necessary. I'm very confident in all agents who worked together to fulfilling my dream of purchasing a home become a reality!

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Very communicative. Awesome team to work with!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

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5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

I bought my home while on deployment, and Rob went above and beyond to make the process smooth and stress-free. Communication was clear and consistent despite time zones, and he explained every step so I always knew what was happening. Rob was proactive, patient, and genuinely cared about making sure I was comfortable with each decision.Buying a home remotely isn’t easy, but Rob handled the details, kept things moving, and made me feel supported the whole way through. If you’re looking for a loan officer who’s reliable, knowledgeable, and truly looks out for you Rob is your guy. I’m incredibly grateful for his help.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Alex, Liam and Ashley were great to work with!!! Thank you Veterans United!!!!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Loved working with Leanna. I intend to work with her again in the future. This was the smoothest, fastest, experience I've ever had. Very efficient and professional, highly recommend.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Everyone was exceptionally helpful throughout the entire process! Not once did we feel lost and unable to figure out what we needed to do next. We were paired with an amazing team to help us buy our home.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

4.5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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Experience first-hand why 361,205 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United's team effort and hard work helped my family and I into the home we fell in love with. Thank you team!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

I read pages of reviews about Veterans United before I ever went to their site. Honestly I thought the reviewers were exaggerating a little, I was wrong. The Veterans United team has developed and refined a great product for military home-buyers. Mr. Derek Harmon, et al, were fantastic from start to finish. They provided constant guidance and perhaps pushed me along when my job started to interfere with the "myVU To-Do list". The interface with the site and buttonology are user-friendly, there are a lot of resources, and all the representatives are quick to reply and/or answer questions. Thanks!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

They were so nice to me and very helpful and was everything I wanted

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Brian R.

Flawless service, efficient, quickly available, first class.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

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