I can't say enough good things about Veterans United. The process was easy to understand and I was able to do 99% the necessary items in the process virtually. All questions or issues were dealt with VERY quickly by my loan officer. I had a change to my rate at one point during the process because they LOWERED the original quoted rate, which was already a great rate! As if that wasn't enough, they sent my family a personalized gift which was such an unexpected, but pleasant surprise. Veterans United strives to go above and beyond to provide an amazing and personalized experience which focuses on the best interests of their customers. I HIGHLY recommend this company!
From initial call to closing, this has been the easiest most convenient process I've had in a home-buying experience. Jennifer Stewart is a not only extremely good at her job, she's also a wonderful person. Who looks forward to speaking to their loan officer? Well I did, she was a friend to me through this whole process and made sure I was comfortable and understood everything going on. Would recommend Jennifer at veterans united to anyone.
This was my first experience with Veterans United. I did not know what to expect, however; Jennifer and Kimi made the experience an exceptionally one. They were both so patient and professional. They were both there to guide me through the home owner process. If I had to do this again, I would choose Veterans United again. My home loan specialist and my real estate agent made this experience a great one!!!
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