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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

634

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Jennifer was 'present' from the very beginning of our journey. We began our contact while still in Florida and her availability was just as though we were 'in town' and dropping by the office. Never was there a question left unanswered, detail left unclarified or patience left unextended. We were never left to feel that any of our questions/concerns were too insignificant or challenging.Dana was equally tremendous. From the late night clarifications to the expedient responses in the height of a busy day. Quite honestly, we wondered if she had any other clients with whom she was working. :-) Of special note is the way Dana would spend time with my wife explaining points that seemed a bit 'muddy' at first - - providing the crystal clarity we both needed to feel comfortable about our journey.Both Jennifer and Dana performed as though they were our Personal and Private Lender Team!!Thank you Ladies!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This has been one of the best home buying experiences that we have had. This team is the epitome of what customer service should be.

5 out of 5 Stars
Would Recommend

Working with veterans united was simply the best mortgage experience I’ve ever had. The communications were timely, professional, and always pleasant. There were no surprises and the whole process was smooth and fast. It was always clear where I was in the process and if something were needed it was communicated clearly and immediately. This team helped make a dream come true and it felt like I was working with close friends throughout.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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I just can't say enough good things about Tina Wiggens and her team. Everyone was courteous, kind and extremely helpful. I would definitely use them again as well as refer anyone I know to use them as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was very satisfied with the entire process, great, great job

5 out of 5 Stars
Would Recommend

Thank you Veterans United! You have displayed model customer service and I felt easily guided and secure the whole process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciate Ms. Stewart's customer service oriented approach.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you Veterans United!
Your team turned a potentially stressful situation off buying a house, into a positive and pleasant experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I wholeheartedly recommend Ms. Stewart as a mortgage loan officer. Her expertise, communication skills, personalized approach, attention to detail, and unwavering commitment to client satisfaction make her an outstanding professional in her field. If you're in need of a loan officer who will guide you through the mortgage process seamlessly, Ms. Stewart is the one to trust. I am incredibly grateful for her assistance and would not hesitate to work with her again in the future.

5 out of 5 Stars
Would Recommend

Dana was also helpful and patient.

5 out of 5 Stars
Would Recommend

We truly appreciate all the hard work the staff at Veterans United Augusta put forth in making sure our mortgage went smoothly.

5 out of 5 Stars
Would Recommend

I worked with Taylor Holmes before Tina Wiggins he was so helpful. He gave me tips to help improve my standing in getting better loan and was very informative, and friendly.

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5 out of 5 Stars
Would Recommend

Dana was excellent also. Thanks to Julie for the start of my journey and everyone else that followed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

If I could give Jennifer, Dana and the entire VU crew 100 stars, I would. They are consummate professionals. From start to finish, my home buying was stress free. I felt secure knowing that they had my best interest at heart. And on top of all of that, they are the nicest people I’ve ever met.

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See all 634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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