Marlon Galbreath and his entire team were outstanding. This was my first time buying a home, and they made what I thought would be a lengthy or stressful process feel very easy and comfortable. They operate with the utmost professionalism and care for the customers.They were immediately available to provide accurate answers to all of my questions. I will personally reach out to Marlon for future purchases and would highly recommend him to friends and family.Please feel free to contact me with any other questions about my experience with VU.
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Outstanding service. Would highly recommend to anyone.
My experience with Veterans United was excellent. Smooth process, great team. I would definitely recommend based on my experience.
I have used Veteran’s United for two home loans now and both experiences were amazing. Both teams I’ve had the pleasure of working with have been friendly and caring. Two features needed to support someone through a house buying process which has enough stress on its own. I have recommended Veteran's United and will continue to do so, because they go above and beyond to ensure we get access to the perks we have earned when we come home.
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After schedulingb a closing day Veterans United informed me that they didn't know that i was closing on that day and cost me a days vacation with even an apology
Response from Veterans United
Hi Luke,
I’m really sorry for the frustration this caused. Taking a day off work for a scheduled closing is a big deal, and we should have been aligned and communicated better. I also regret that you didn’t receive an apology at the time.
If you’re open to it, our Client Advocate team would appreciate the chance to look into what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Working with Veterans United is very easy. I’ve done two home loans with them now and could not be happier. Highly recommend Veterans United!
After doing business with Veterans United, Veteran United is the only company I will use if the need ever arises again.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
Kelly was there for me from the beginning in Oct and Nov when I began the house hunting process. Then Blain joined Kelly to make the process of purchasing my home so easy. I would most certainly recommend Kelly Stephens and Veterans United!
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Scott and Jenifer worked tirelessly to ensure the best customer service that I’ve experienced in my life. VeteransUnited is a great organization in the team members are first rate. An outstanding team.
I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!
If you’re an introvert or extrovert looking to buy a home. This is your place. I don’t like dealing with people so for me it was a nice balance. If they needed to call, they did and if I needed to call, they responded. It was perfect.
Unreal how easy and seamless Scott and the VU team made our home buying process.
