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Augusta, GA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
525 reviews
654 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 525 reviews from Georgia

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The team was wonderful to work with (Ms. Dana and Ms. Jennifer) made the process smooth, fun, and easy. Both were attentive and ensure we understood everything within the process.

5 out of 5 Stars

Working with Jennifer and Dana Derek was absolutely amazing and they walked me through every step and helped me get my first house

5 out of 5 Stars

As a first time home-buyer, the process was smooth and better than I had expected. Tina Wiggins and the team at Veterans United were amazing! The team was professional, helpful, and were always willing to help. They were available to answer questions and walked me through every step of the process until the very end. I am truly grateful for the team at Veterans United.

5 out of 5 Stars
5 out of 5 Stars

Tina and the whole team were a joy to work with!

5 out of 5 Stars
5 out of 5 Stars
Photo submission from Jeffrey M.

Veterans United is very positive and helpful. They will help you through the whole process. The people are very friendly as well. Thank you Tina for your help in purchasing our first new home.

4.5 out of 5 Stars
5 out of 5 Stars

Jennifer and Dana on my team were amazing to work with. Very helpful with answering questions and keeping me updated. Very professional would highly recommend to anyone.

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4 out of 5 Stars

Initially my assigned representative from the corporate office kept changing / swapped out. However, after I was assigned to Jennifer from the local office, everything went a lot more smoothly and speedy. I really appreciate the efforts of Jennifer and her team,especially how accesible she was.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Expressing my sincere gratitude for the exceptional service and support I received throughout my home loan process. From start to finish, Ms. Stewart and her team at Veterans United demonstrated a level of professionalism, courtesy, and dedication that truly set’s them apart.
Purchasing a home is one of the most significant milestones in a person’s life, and you made what could have been a stressful experience feel smooth, manageable, and even enjoyable. Your willingness to go above and beyond—answering questions promptly, providing clear guidance, and ensuring every detail was handled with care—did not go unnoticed.
What stood out most was your genuine commitment to helping me achieve my goal of homeownership. At every step, I felt supported and valued, not just as a client, but as a person. That level of service is rare, and it made all the difference.
Because of your hard work and dedication, I am now able to enjoy the comfort and security of my new home. For that, I am deeply thankful.
Please extend my appreciation to everyone involved. I will not hesitate to recommend Veterans United to others seeking a reliable and outstanding home loan experience.
With heartfelt thanks,Matthew

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Everyone was exceptional! Dana was friendly and easy to work with the entire process. Any time I had a question she responded immediately and lead me in the right direction.

5 out of 5 Stars
5 out of 5 Stars

Tina and her team are the most helpful people and I can’t recommend them enough

5 out of 5 Stars

Tina and the team were absolutely amazing, so helpful and professional throughout the process.

5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

Tina was wonderful and made the process so easy!

5 out of 5 Stars
Photo submission from Larry S.

My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.

5 out of 5 Stars

The Veteran United team made the entire process—from prequalification to closing—smooth and straightforward. They were extremely professional throughout.

5 out of 5 Stars
5 out of 5 Stars

Veterans United is easy to work with and communicate well.

5 out of 5 Stars

Jennifer and her team are wonderful. Helped our family every step. They answered all of my questions and made sure we understood what was going on at all times.

5 out of 5 Stars
5 out of 5 Stars

Loan process was very easy. Using the app to upload docs was great because I was able to do it on my schedule.

5 out of 5 Stars
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