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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

581

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 131 reviews from South Carolina

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer Stewart and her team were the absolute BEST!!! They were very knowledgeable and were on top of everything. This was the best home buying process my family and I have ever experienced!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer, Dana, Bailee and the entire veterans united team were amazing to work with!! Very helpful with the entire home buying process!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer was 'present' from the very beginning of our journey. We began our contact while still in Florida and her availability was just as though we were 'in town' and dropping by the office. Never was there a question left unanswered, detail left unclarified or patience left unextended. We were never left to feel that any of our questions/concerns were too insignificant or challenging.Dana was equally tremendous. From the late night clarifications to the expedient responses in the height of a busy day. Quite honestly, we wondered if she had any other clients with whom she was working. :-) Of special note is the way Dana would spend time with my wife explaining points that seemed a bit 'muddy' at first - - providing the crystal clarity we both needed to feel comfortable about our journey.Both Jennifer and Dana performed as though they were our Personal and Private Lender Team!!Thank you Ladies!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This has been one of the best home buying experiences that we have had. This team is the epitome of what customer service should be.

5 out of 5 Stars
Would Recommend

Working with veterans united was simply the best mortgage experience I’ve ever had. The communications were timely, professional, and always pleasant. There were no surprises and the whole process was smooth and fast. It was always clear where I was in the process and if something were needed it was communicated clearly and immediately. This team helped make a dream come true and it felt like I was working with close friends throughout.

5 out of 5 Stars
Would Recommend

I just can't say enough good things about Tina Wiggens and her team. Everyone was courteous, kind and extremely helpful. I would definitely use them again as well as refer anyone I know to use them as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Dana was excellent also. Thanks to Julie for the start of my journey and everyone else that followed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

5 out of 5 Stars
Would Recommend

If I could give Jennifer, Dana and the entire VU crew 100 stars, I would. They are consummate professionals. From start to finish, my home buying was stress free. I felt secure knowing that they had my best interest at heart. And on top of all of that, they are the nicest people I’ve ever met.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you all great team work.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer Stewart and her entire staff were extremely courteous and professional throughout my loan process. Anytime I reached out to ask a question, Ms. Stewart or a staff member would respond right away with a detail explanation. Dana Derrick made my experience flawless; she always welcomed my calls (me) with a smile on her face or in her voice. After my experience with this Veterans United team, I would refer my family, friends and strangers to this team for all future home loans. I am so appreciative to have had the opportunity to work with this team of very hard-working individuals. I am truly a happy customer and veteran because of their hard work. Thank you ALL for your service to veterans like me; you make a positive difference!

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5 out of 5 Stars
Would Recommend

This is my 2nd buying experience with Jennifer and her team! Both times were an amazing experience! From prompt responses to any questions I had to sending a personalized congratulatory gift they lead with compassion and professionalism. Highly recommend!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I highly recommend Veterans United Home Loans to anyone buying a home now or in the future. This lender loan specialists are extremely professional, knowledgeable, and welcoming at every stage of the process. They make sure the homeowner has a very good understanding of the home buying process. This lender truly cares and wants every homeowner to make the most informed and best decision for their family.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer Stewart was very professional and patience, she answered all my questions and returned all my phone calls right away even the day that her father pass away. She really is the best best loan officer, she made the process of buying a house easy and i wish every loan officer could be like her. She always ahead on the loan process and care about the customers. I have in the past a few mortgage loans and this loan was the easiest ever. THANK YOU JENNIFER

5 out of 5 Stars
Would Recommend

I will suggest any Vetern in the CSRA that's looking for a lender without any hassle VU is the right choice, Tina Wiggins will make sure that you're taken care of.

5 out of 5 Stars
Would Recommend

I would definitely recommend working with Veterans United. Even though this was my first home buying experience, it was stress free.

More Reviews

See all 581 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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