Jennifer Stewart
Branch Manager Jennifer has been in the mortgage industry for over 30 years and has called the Augusta area home for most of her life. Jennifer’s extensive mortgage experience makes her a great partner for you to have on your homebuying journey. She is truly dedicated to her borrowers and takes pride in making the homebuying process a stress-free and memorable experience for them. Outside of work, Jennifer enjoys traveling with her husband, admiring the Georgia Mountains and cheering on her daughter as she completes her college studies.
Jennifer Stewart
Branch Manager NMLS #412226
| Office | 706-842-2522 x7528 |
|---|---|
| Mobile | 706-284-4650 |
| Fax | 762-222-8694 |
| jennifer.stewart |
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| Address | 4103 Madeline Dr. Suite 106, Augusta, GA 30909 |
Reviews
See what 377 customers have said about Jennifer Stewart
Jennifer was an immense help!! We had no shortage of questions being first time buyers and she explained everything to us clear and concisely and with such a great positive attitude!!
It was a pleasure working with Jennifer. She was always very nice, courteous and very knowledgeable with any questions or concerns we had. She did an outstanding job.
Decisions were made by the loan officer without confirmation or approval from me. The loan officer did not seem to have my interest at heart. She did not work to find the best solution to my needs until after a complaint was made to her supervisor. The loan officer also made assumptions and did not explain some some processes and decision points which ultimately put me in a bind with a large amount of unnecessary stress and financial hardship
Response from Veterans United
Hi Paul,
I'm really sorry to hear about your experience with our team. It sounds like there were several points where we could have communicated better and made sure you felt fully informed about the decisions being made. You should always feel like your loan officer is working with your best interests in mind, and I'm sorry that wasn't your experience.
I understand how that lack of communication caused unnecessary stress and financial hardship, which is the last thing we want for any of our borrowers. It sounds like things only started moving in the right direction after you spoke with the supervisor, and that's not the level of service we aim to provide from the start.
My team would really like to dig into what happened and work to make this right moving forward. If you're open to it, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we'd love the opportunity to discuss how we can help.
It has been a pleasure working with ya’ll on this. Thank you for making this as easy as possible.
Jenn was hands down the best loan officer I have ever dealt with. She is caring, knowledgeable and just an all around kind person. I would never want to use anyone else again. She handle everything promptly and was always just a phone call away. She would always pick up when I called. 100 Stars out of ten. Just truly an amazing person.
Jennifer is as knowledgeable, honest, and quick to respond. Highly recommend working with her for your loan!
Thank you Jennifer for all of your help! Your team was amazing I'm going to definitely send my colleagues your way!!
