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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,380 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,380 Navy service member reviews

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5 out of 5 Stars

Jamie and Derik were such a pleasure to work with! They tag-teamed me through the entire process; keeping me informed every step of the way. I asked for a quick close, and through all the hurdles my unique situations, they made it happen! We were closed in less than 30 days! The service that they provide vets like me is top notch! Thank you.

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

We had a great experience working with Jason as our lender. He was incredibly responsive, always taking the time to answer our questions and walk us through each step of the process. That level of communication made a huge difference. Jason consistently checked in with us throughout the entire process, which made everything feel smooth and supported from start to finish. He was always easy to reach, whether by call, text, or email, and we truly appreciated how accessible he was. Beyond that, he was kind, patient, and very informative—never making us feel rushed or overwhelmed. We felt confident and well taken care of the entire time. We would absolutely recommend him to anyone looking for a reliable and supportive lender.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

1.5 out of 5 Stars

A mess.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

Another 5 star performance! You guys never cease to amaze me! Your awesome! Thank you for your service!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

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5 out of 5 Stars

Veterans United is always my first choice and the reason is Chance Mullins. I also got to know Bryan Kay - a member of Chance's team - during my refinance and he was outstanding as well. I highly recommend Veterans United. Great people and great care during and after the process.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Great service

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Phenomenal Customer support from start to finish. I had a lot of questions, they had all the answers.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

This is my second time utilizing Veterns United and will continue to utilize them for any home buying needs!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars

They made the process quick and easy with extremely fast turn around times! Not an ounce of issues!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars

I would recommend Veterans United to my friends and family because Joe Choi and his team were fantastic though out the entire process. I was with another loan company before and I didn't feel my mortgage was safe with them so I came back to Veterans United Home Loans and lowered my rate and payments. I will stay with them from now on out.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

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Experience first-hand why 363,086 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4.5 out of 5 Stars

I have used Veterans United before and the past and had excellent service and communication. It wet really good this time, but I do feel there was a disconnect between the team at times.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

My entire team of professionals went above and beyond to help us get in our new home. I've never had people can so much. I'll be recommending them and often. Truly the most amazing group of professionals and so beyond happy 😊. Bill Muzac is beyond awesome.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

they made the process so easy and smooth

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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