Great service from Brian and Amanda. They simplified the VA refi-process for me and answered all of my questions.
I would like to know how relators are picked for VU. Rather than that everyone else who worked with VU actually helped me purchase my first home. Again, because i cant say it enough. The relators that are hired by VU are the ISSUE.
The whole process was great. They helped me with each step and went above and beyond with assisting me and answering any questions I had. They get to know the people they help and provided valuable assistance with each step of the process.
Fast efficient service. Superb customer service and very responsive.. quickly work through and remove obstacles. Highly recommended!
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Simple and easy process. Adam is very informative and responsive to inquires and our needs. The is the second time we have used Adam and he and his team have done a fantastic job. We highly recommend him.
Hard working Team!
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I would give Ben and his team a solid 15/10. He helped me a lot and was very professional. I have already recommended people to him.
My experience with Veterans United Home Loans was absolutely outstanding from start to finish. As a homebuyer using a VA loan, the entire process felt smooth, organized, and stress-free thanks to their incredible team.Joe K took the time to explain every step of the process, answered all of my questions quickly, and made sure I understood everything along the way. Communication was excellent, and I always felt supported and informed throughout my home buying journey.What really stood out to me was their professionalism, efficiency, and dedication to helping veterans become homeowners. They truly care about their clients and work hard to make the experience as seamless as possible.Thanks to Joe K and his team, I was able to successfully close on my new home, and I couldn’t be more grateful. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They made what could have been a stressful process an exciting and rewarding one!
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
The whole process was quick fast and easy thanks to the team that helped me thru the process
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Tina and the team were absolutely amazing, so helpful and professional throughout the process.
Very helpful and polite
I had a choice of companies to service my VA Refi need. ChatGPT suggested Navy Federal for perhaps a better rate and Veterans United for better customer service. I explored both options for a bit but quickly ran into obstacles with NF, including slow response to emails, getting a different person on the phone each time I called, requiring I open a NF bank account before they even talked to me, and a general sense of confusion (they explained by saying they were so popular that they were inundated with clients.)
From my initial call to VU Megan Martin was assigned as my loan officer. EVERYTHING I had to do was coordinated through her. EVERYTHING was explained, on time, made sense, and facilitated the complicated process. This was nothing short of first class concierge treatment, the kind rarely experienced in any format. No bots, no hand-offs, no excuses - just straight talk and professionalism. When the application was complete, Loan Officer Kristine Wilder similarly ushered me through the signing process which occurred in my home. Oh, I should mention that costs were comparable to NF (ChatGPT got that wrong.)
Thank you Veterans United, thank you Megan Martin, and thank you Kristine Wilder...you guys ROCK!
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Veterans United Home Loans is the best to get a home. We wouldn't go anywhere else. The team was easy to work with, got paperwork to us on time, and made the closing smoothly organized. Thank you!
We couldn't be more pleased. Tim and Nate were fantastic, pleasant and responsive. The whole process was seamless. A BIG THANKS!
