Jennifer is a godsend!!!! From day 1 she made me feel welcomed and that I was her top priority. She contacted me everyday keeping me updated on everything that was taking place. She really made my first time home buying stress-free and enjoyable. Most importantly she made me feel like family. I will definitely be sending everyone who is interested in purchasing a home her way. I absolutely love her and am blessed to have met her.
Jennifer was always accessible either by phone or email to answer any questions we had regarding our loan process! She was very effective at communicating with us and navigating the time difference with ease. Thanks Jennifer for your assistance in making this process go as smooth as possible and helping us to acquire our dream home!
This is my second home buying experience and Veterans United Home Loans have raised the bar! The entire home buying process was absolutely amazing. Not only did Veterans process my loan but they gave additional information for insurance, cable/internet, moving companies, and home security. Their loan team was absolutely amazing as well. Very professional and they communicated with me constantly throughout the home buying process. Veterans United was a one stop shop and it made buying a home easy. Thank you!
Only recommendation I would have is a time for one on one, telephonic and or computer base chat counseling. Possibly two counseling sessions one in the beginning and one after underwriting process to answer any questions the buyer may have and to ensure information the buyer is receiving is accurate. Main purpose is to tie in all individuals working with the buyer such as a concierge and agent this will also give Veterans United an opportunity to explain the departments working on or with the buyer as will as go over discounts criteria. Overall my experience was a 10/10!!
Tina Wiggins & Dana Derrick are simply amazing! Our home buying experience was their top priority. We know we weren’t their only clients, however, their attentiveness and promptness to our process made us feel like we were. As a veteran, I appreciate your service!!! Thank you a million times over & God’s blessings to you!
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I can't say enough good things about Veterans United. The process was easy to understand and I was able to do 99% the necessary items in the process virtually. All questions or issues were dealt with VERY quickly by my loan officer. I had a change to my rate at one point during the process because they LOWERED the original quoted rate, which was already a great rate! As if that wasn't enough, they sent my family a personalized gift which was such an unexpected, but pleasant surprise. Veterans United strives to go above and beyond to provide an amazing and personalized experience which focuses on the best interests of their customers. I HIGHLY recommend this company!
From initial call to closing, this has been the easiest most convenient process I've had in a home-buying experience. Jennifer Stewart is a not only extremely good at her job, she's also a wonderful person. Who looks forward to speaking to their loan officer? Well I did, she was a friend to me through this whole process and made sure I was comfortable and understood everything going on. Would recommend Jennifer at veterans united to anyone.
