Chase is awesome he always stayed in touch with emails or phones calls about our refinance. He answered all our questions.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Team I worked with was outstanding.They explained every step of the mortgage process with detail.They had all the answers for all my questions ti put me at ease.
Nathan and the team have been tremendous. A pleasure to work with.
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Helpful, fast, informative and professional. Made our final purchase of our dream home way easier than our other purchases.
Horrible communication. Problems never got solved and everyone ignored me. Got hung up on a call. We are 100% disabled veteran and got tax exemption because we are in Texas. We submitted documents about tax exemption and the one on call said they will contact us if they do not receive document but they never contacted us. And now our mortgage increased from $2700 to $3700 because of escrow from property tax? We called again and they hung up on me. My husband called and they said they never received anything document? We did not receive any proper explanation or solutions. Both of us just received an answer from Veteran United that it was our fault that we did not submit documents (but we did!)
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Maggie and her team were great. At first, I was skeptical about using Veterans United, but Maggie and team made the home buying process very simple. I will be recommending Vets Untied to others that I know looking to purchase a home.
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I have bought four houses over the past 40+ years, but this one with Veterans United tops them all. In every way they made the process flow with constant attention and support. Mason was ALWAYS on top of things and got thing done. Great personality and greal to work with. Thank you Mason.
The timeline was extremely short, and the VU team worked hard to make it work. They were responsive and proactive, respectful and supportive.However, as great as the team was, the communication channels/medium was cumbersome. It wasn’t clear who did what on the team and when I needed to be talking to one team member vs another, and that was difficult once or twice when a pressing development occurred and answers were needed quickly.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Treated me well with courtesy kindness and respect. Very professional. Thank you
The entire team that helped me was amazing. As I sit here in my new home, I still can't believe I'm here. Always keeping me informed and what the next step was. I really liked the to-do list in their portal, which kept me current as the process moved along. I sit here with a Kool-Aid smile. Veterans United makes dreams come true. A big "THANK YOU" to the team at Veterans United!
