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Augusta, Georgia Reviews

Unedited and unfiltered reviews from Veterans and military families

581

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I really appreciated and enjoyed my experience with veteran united and now I can be a proud homeowner.

5 out of 5 Stars
Would Recommend

Jennifer Stewart and her team were the absolute BEST!!! They were very knowledgeable and were on top of everything. This was the best home buying process my family and I have ever experienced!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This has been one of the best home buying experiences that we have had. This team is the epitome of what customer service should be.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

5 out of 5 Stars
Would Recommend

I was very satisfied with the entire process, great, great job

5 out of 5 Stars
Would Recommend

Thank you Veterans United! You have displayed model customer service and I felt easily guided and secure the whole process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you Veterans United!
Your team turned a potentially stressful situation off buying a house, into a positive and pleasant experience.

5 out of 5 Stars
Would Recommend

I wholeheartedly recommend Ms. Stewart as a mortgage loan officer. Her expertise, communication skills, personalized approach, attention to detail, and unwavering commitment to client satisfaction make her an outstanding professional in her field. If you're in need of a loan officer who will guide you through the mortgage process seamlessly, Ms. Stewart is the one to trust. I am incredibly grateful for her assistance and would not hesitate to work with her again in the future.

5 out of 5 Stars
Would Recommend

Dana was also helpful and patient.

5 out of 5 Stars
Would Recommend

We truly appreciate all the hard work the staff at Veterans United Augusta put forth in making sure our mortgage went smoothly.

5 out of 5 Stars
Would Recommend

I worked with Taylor Holmes before Tina Wiggins he was so helpful. He gave me tips to help improve my standing in getting better loan and was very informative, and friendly.

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey M.

Veterans United is very positive and helpful. They will help you through the whole process. The people are very friendly as well. Thank you Tina for your help in purchasing our first new home.

5 out of 5 Stars
Would Recommend

Dana was excellent also. Thanks to Julie for the start of my journey and everyone else that followed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If I could give Jennifer, Dana and the entire VU crew 100 stars, I would. They are consummate professionals. From start to finish, my home buying was stress free. I felt secure knowing that they had my best interest at heart. And on top of all of that, they are the nicest people I’ve ever met.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you all great team work.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
Photo submission from Larry S.

My experience was an outstanding one. My loan officer Tina Wiggins was very professional, friendly, and helpful throughout the entire process. I wouldn't hesitate to recommend Veterans United to my friends and family.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jennifer is a godsend!!!! From day 1 she made me feel welcomed and that I was her top priority. She contacted me everyday keeping me updated on everything that was taking place. She really made my first time home buying stress-free and enjoyable. Most importantly she made me feel like family. I will definitely be sending everyone who is interested in purchasing a home her way. I absolutely love her and am blessed to have met her.

5 out of 5 Stars
Would Recommend

Jennifer Stewart and her entire staff were extremely courteous and professional throughout my loan process. Anytime I reached out to ask a question, Ms. Stewart or a staff member would respond right away with a detail explanation. Dana Derrick made my experience flawless; she always welcomed my calls (me) with a smile on her face or in her voice. After my experience with this Veterans United team, I would refer my family, friends and strangers to this team for all future home loans. I am so appreciative to have had the opportunity to work with this team of very hard-working individuals. I am truly a happy customer and veteran because of their hard work. Thank you ALL for your service to veterans like me; you make a positive difference!

4.5 out of 5 Stars
Would Recommend

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See all 581 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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